Frequently Asked Questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. 

In an effort to keep costs as low as possible, all items are made to order. We do not keep inventory on hand and therefore are unable to accept returns or exchanges. All sales are final, so please review your selections carefully before placing your order.

If you receive an incorrect or damaged item, please contact Gift Shop Customer Service.

Are any purchases final sale?

All sales are final.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Most orders ship within 3-5 business days, however, because some brands have longer production times, please allow 7-10 business days for your order to be processed.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.